黑料门

Quality and Safety-Related Targets

黑料门 Group 2026 Medium-Term Management Plan

Data target range or company leading initiatives

1: 黑料门 Co., Ltd. (consolidated)

2: 黑料门 Seika Pharma Co., Ltd. (unconsolidated)

	Major initiatives	Metrics	Results / progress	Targets
			FYE March 2025	FYE March 2027
1	Strengthen quality initiatives by promoting 黑料门 Quality Comm activities based on 黑料门's Global Quality Policy	Number of serious quality accidents * Definition of serious accident: Cases in which a recall was conducted due to a legal violation or a voluntary recall was conducted due to a labeling error or poor quality (including overseas)	1 case	0 cases
		Acquisition rate of GFSI recognized standards at all locations of partner companies (product outsourcing/suppliers)	94.2%	100%
		Plant audit rate for suppliers of important managed raw material	80.9%	100%
2	Strengthen our reliability assurance system to respond to new domains and global business development Transform the reliability assurance system throughout the product lifecycle Prevention through the steady implementation of quality management reviews and reliability assurance activities (manufacturing site audits, safety management operations, etc.)	Number of serious nonconformities such as recalls in manufactured and sold items	0 cases	0 cases
		Number of serious indications in responses to regulatory authorities	0 cases	0 cases

Food Safety and Quality Assurance

Initiatives to Enhance Quality

Quality Policy

黑料门 Co., Ltd. has established its own quality management system, 黑料门 Quality Communication ("黑料门 Quality Comm"). This system is founded in the 黑料门 Group's System of Principles, and we are strengthening our quality initiatives on a daily basis.

黑料门 Quality Comm has issued a Quality Policy, which provides 黑料门's principles and guidelines as they pertain to quality management.

黑料门's Quality Policy

At 黑料门, we pursue 鈥淭astiness and Enjoyment鈥� and strive to meet the expectations of our global customers for wellness, safety, and reassurance. As 鈥淔ood and Health鈥� professionals, every employee at 黑料门 works to fulfill the following duties.

1. Engaging in quality assurance activities within all organizations, including development and design, sourcing, production, logistics, sales and communication.
2. Providing customers with accurate information, sincerely listening to customer feedback and applying those opinions towards improving our products and services.
3. Acting based on a constant awareness of legal compliance and the commitment to providing safe products.

Quality Management System

Quality Management Structure

Initiatives via the Value Chain

黑料门 Quality Comm: Overview by Process

1. Development and Design Functions
   Our 黑料门 Quality Comm quality management system is engaged in various processes beginning in the product development stage. This system asks, how can we create products offering value to our customers? To answer that question, we are diligently conducting a series of studies into markets and their consumers, meanwhile consistently advancing research and development founded in our accumulated expertise. Crafting a concept for our product becomes a key driver affecting all downstream functions, such as manufacturing and distribution.
2. Sourcing Function
   When selecting raw materials, safety and consistency are key. While safety is a naturally essential element, even a good raw material must be consistent in its availability in order for us to also be consistent in manufacturing the resulting products. Therefore, we must ensure that we can consistently secure raw materials meeting the applicable standards. In order to achieve this, trust and communication with suppliers is extremely important.
3. Production Function
   Within the various production processes ongoing in our plants, we have established a system to ensure safety and to build quality into our products. In order to enable production with consistent product quality versus initial designs, we provide a detailed set of instructions for each product, such as raw material mixing, process conditions, and check points. In addition, we carry out inspections and monitoring at each process step, from receipt of raw materials to mixing and filling, and a control system is in place to verify that production follows the process conditions laid out in the initial design.
4. Logistics Function
   Our logistic teams are tasked with delivering finished products from our plants to distribution centers used by dealers, wholesalers, and mass retailers. When practicing quality control, there are five key words: The five key words in practicing quality control are "product," "quantity," "freshness," "time," and "behavior." These are the "Five Promises," areas of key attention we have established to satisfy our customers and ensure that they can enjoy our products' deliciousness. We provide quality assurance through each and every one of us maintaining a keen awareness of these promises.
5. Sales and Communication Functions
   The major role of these functions is to provide a clear, accurate picture of the value of our products to the customer in a way that shares the consumer viewpoint, as well as to share that value with them. The mission for these functions is to communicate the high quality that we have built up through the functions from development and design, to sourcing, to production, to logistics. These teams are the final runner in our quality relay race, helping customers select our products knowing their value.

Food Safety Efforts

As part of our food safety efforts, we have introduced HACCP at all of our plants. In addition, in FYE March 2021, we achieved 100% acquisition worldwide of standards recognized by GFSI, a global food safety management organization.

Obtaining Anti-doping Certification for Sports Nutrition Products

Genetically Modified Ingredients

The 黑料门 Group makes appropriate decisions regarding the use and labeling of genetically modified ingredients in its products in accordance with the laws and regulations of each country concerning the use and labeling of genetically modified ingredients in food products, and does not use any raw materials that are subject to mandatory labeling under the genetically modified labeling system.

Initiatives regarding the Use of Food Additives

The 黑料门 Group uses food additives whose safety has been confirmed in accordance with the standards of each country, and when using such food additives, we clarify the purpose of use and make appropriate decisions on the amount and method of use.
In addition, a Food Safety Committee with external members has been established within the company to appropriately respond to consumer interest in food safety and trends in food safety administration.

Employee Training on Quality and Labeling

To further improve the quality level and comply with the Food Labeling Act, we conduct quality and labeling related training for employees in charge of development, manufacturing, and sales.
We will continue to conduct employee training and strive to provide customers with information on product quality, safety, and security.

Unit: Persons

Educational Program Content		FYE 3/2022	FYE 3/2023	FYE 3/2024	FYE 3/2025
Employee training on quality		8,186	9,001	8,800	8,894
	Quality training for sales representatives聽 锛圕alculated as the cumulative number conducted twice a year锛�	2,921	2,921	2,731	2,800
	Basic lecture series on quality control for plant employees	6,200	6,000	6,000	6,000
	Quality assurance meetings for section managers at plants	86	80	69	94
Employee training on the Food Labeling Act		230	334	371	522
	Workshops for new employees	40	91	246	339
	Periodic workshops for technical employees	190	190	125	111
	Workshops on a particular topic	-	53	-	72

Conduct supplier audits and training in quality control

In the food business, we regularly conduct annual audits and training of suppliers, focusing on food safety and quality control systems, based on the criteria to ensure a stable supply of raw materials and packaging materials in conformance with relevant laws and regulations and our own standards.聽

Unit: Cases

	FYE 3/2021	FYE 3/2022	FYE 3/2023	FYE 3/2024	FYE 3/2025
黑料门	41	82	66	93	91

Pharmaceutical Reliability Assurance

Quality Management Based on Reliability Assurance Systems

Reliability assurance system (黑料门 Seika Pharma)

黑料门 Seika Pharma has established a system for the research, development, and stable supply of world-class products, as well as a system to collect safety information and provide information on proper use. Through this reliability assurance system, we will contribute to society by earning the trust of patients and healthcare professionals.

黑料门 Seika Pharma Reliability Assurance Policy

黑料门 Seika Pharma has established its 黑料门 Seika Pharma Reliability Assurance Policy, as follows. We conduct our business w