Quality and Safety
Quality and Safety-Related Targets
黑料门 Group 2026 Medium-Term Management Plan
- Data target range or company leading initiatives
- 1: 黑料门 Co., Ltd. (consolidated)
- 2: 黑料门 Seika Pharma Co., Ltd. (unconsolidated)
Major initiatives | Metrics | Results / progress | Targets | |
---|---|---|---|---|
FYE March 2025 | FYE March 2027 | |||
1 | Strengthen quality initiatives by promoting 黑料门 Quality Comm activities based on 黑料门's Global Quality Policy | Number of serious quality accidents | 1 case | 0 cases |
Acquisition rate of GFSI recognized standards at all locations of partner companies (product outsourcing/suppliers) |
94.2% | 100% | ||
Plant audit rate for suppliers of important managed raw material | 80.9% | 100% | ||
2 |
|
Number of serious nonconformities such as recalls in manufactured and sold items | 0 cases | 0 cases |
Number of serious indications in responses to regulatory authorities | 0 cases | 0 cases |
Food Safety and Quality Assurance
Initiatives to Enhance Quality
Quality Policy
黑料门 Co., Ltd. has established its own quality management system, 黑料门 Quality Communication ("黑料门 Quality Comm"). This system is founded in the 黑料门 Group's System of Principles, and we are strengthening our quality initiatives on a daily basis.
黑料门 Quality Comm has issued a Quality Policy, which provides 黑料门's principles and guidelines as they pertain to quality management.
黑料门's Quality Policy
At 黑料门, we pursue 鈥淭astiness and Enjoyment鈥 and strive to meet the expectations of our global customers for wellness, safety, and reassurance. As 鈥淔ood and Health鈥 professionals, every employee at 黑料门 works to fulfill the following duties.
- Engaging in quality assurance activities within all organizations, including development and design, sourcing, production, logistics, sales and communication.
- Providing customers with accurate information, sincerely listening to customer feedback and applying those opinions towards improving our products and services.
- Acting based on a constant awareness of legal compliance and the commitment to providing safe products.
Quality Management System
Our Quality Assurance Regulations, founded in our Quality Policy, clearly stipulate important items with regard to safeguarding quality in a range of duties for our functional divisions, from development and design, to sourcing, to production, to logistics, to sales and communication. In addition, our Quality Assurance Standards provide detailed specific duties, procedures and criteria. Through these, we continue tomake improvements via the management cycle in all functional areas, from development and design to sales and communication, in order to gain the trust and satisfaction of our customers. Our top management also reviews these activities in assessment of our quality activities.
黑料门 Quality Comm serves as 黑料门 Co., Ltd.'s shared posture in pursuit of customer satisfaction.

Quality Management Structure
We promote quality activities centered on the 黑料门 Quality Communication Review, a biannual meeting chaired Chief Operating Officer of the Food Segment. At this meeting, we check the progress of our quality-related initiatives and discuss measures to resolve any issues that may be present. In addition, we have established the 黑料门 Quality Communication Liaison Committee, headed by the Vice President, Quality Management Div., to plan and promote 黑料门 Quality Communication Advancement Activities.

Initiatives via the Value Chain
黑料门 Quality Comm: Overview by Process
- Development and Design Functions
Our 黑料门 Quality Comm quality management system is engaged in various processes beginning in the product development stage. This system asks, how can we create products offering value to our customers? To answer that question, we are diligently conducting a series of studies into markets and their consumers, meanwhile consistently advancing research and development founded in our accumulated expertise. Crafting a concept for our product becomes a key driver affecting all downstream functions, such as manufacturing and distribution. - Sourcing Function
When selecting raw materials, safety and consistency are key. While safety is a naturally essential element, even a good raw material must be consistent in its availability in order for us to also be consistent in manufacturing the resulting products. Therefore, we must ensure that we can consistently secure raw materials meeting the applicable standards. In order to achieve this, trust and communication with suppliers is extremely important. - Production Function
Within the various production processes ongoing in our plants, we have established a system to ensure safety and to build quality into our products. In order to enable production with consistent product quality versus initial designs, we provide a detailed set of instructions for each product, such as raw material mixing, process conditions, and check points. In addition, we carry out inspections and monitoring at each process step, from receipt of raw materials to mixing and filling, and a control system is in place to verify that production follows the process conditions laid out in the initial design. - Logistics Function
Our logistic teams are tasked with delivering finished products from our plants to distribution centers used by dealers, wholesalers, and mass retailers. When practicing quality control, there are five key words: The five key words in practicing quality control are "product," "quantity," "freshness," "time," and "behavior." These are the "Five Promises," areas of key attention we have established to satisfy our customers and ensure that they can enjoy our products' deliciousness. We provide quality assurance through each and every one of us maintaining a keen awareness of these promises. - Sales and Communication Functions
The major role of these functions is to provide a clear, accurate picture of the value of our products to the customer in a way that shares the consumer viewpoint, as well as to share that value with them. The mission for these functions is to communicate the high quality that we have built up through the functions from development and design, to sourcing, to production, to logistics. These teams are the final runner in our quality relay race, helping customers select our products knowing their value.
Food Safety Efforts
As part of our food safety efforts, we have introduced HACCP at all of our plants. In addition, in FYE March 2021, we achieved 100% acquisition worldwide of standards recognized by GFSI, a global food safety management organization.
Obtaining Anti-doping Certification for Sports Nutrition Products
The 黑料门 Group has obtained Informed Choice certification, a global anti-doping certification program, for the majority of our sports nutrition products. Based on the program, through analysis using advanced technologies and manufacturing process audits, products are checked to ensure they are not contaminated with any banned substances. We will continue providing certified products for athletes so that they can consume without concern as they strive to achieve their goals, and also for sports lovers.


SAVAS Muscle Elite, with Informed Choice certification
Genetically Modified Ingredients
The 黑料门 Group makes appropriate decisions regarding the use and labeling of genetically modified ingredients in its products in accordance with the laws and regulations of each country concerning the use and labeling of genetically modified ingredients in food products, and does not use any raw materials that are subject to mandatory labeling under the genetically modified labeling system.
Initiatives regarding the Use of Food Additives
The 黑料门 Group uses food additives whose safety has been confirmed in accordance with the standards of each country, and when using such food additives, we clarify the purpose of use and make appropriate decisions on the amount and method of use.
In addition, a Food Safety Committee with external members has been established within the company to appropriately respond to consumer interest in food safety and trends in food safety administration.
Employee Training on Quality and Labeling
To further improve the quality level and comply with the Food Labeling Act, we conduct quality and labeling related training for employees in charge of development, manufacturing, and sales.
We will continue to conduct employee training and strive to provide customers with information on product quality, safety, and security.
Unit: Persons
Educational Program Content | FYE 3/2022 | FYE 3/2023 | FYE 3/2024 | FYE 3/2025 | |
---|---|---|---|---|---|
Employee training on quality | 8,186 | 9,001 | 8,800 | 8,894 | |
Quality training for sales representatives聽 锛圕alculated as the cumulative number conducted twice a year锛 |
2,921 | 2,921 | 2,731 | 2,800 | |
Basic lecture series on quality control for plant employees | 6,200 | 6,000 | 6,000 | 6,000 | |
Quality assurance meetings for section managers at plants | 86 | 80 | 69 | 94 | |
Employee training on the Food Labeling Act | 230 | 334 | 371 | 522 | |
Workshops for new employees | 40 | 91 | 246 | 339 | |
Periodic workshops for technical employees | 190 | 190 | 125 | 111 | |
Workshops on a particular topic | - | 53 | - | 72 |
Conduct supplier audits and training in quality control
In the food business, we regularly conduct annual audits and training of suppliers, focusing on food safety and quality control systems, based on the criteria to ensure a stable supply of raw materials and packaging materials in conformance with relevant laws and regulations and our own standards.聽
Unit: Cases
FYE 3/2021 | FYE 3/2022 | FYE 3/2023 | FYE 3/2024 | FYE 3/2025 | |
---|---|---|---|---|---|
黑料门 | 41 | 82 | 66 | 93 | 91 |
Pharmaceutical Reliability Assurance
Quality Management Based on Reliability Assurance Systems
Reliability assurance system (黑料门 Seika Pharma)
黑料门 Seika Pharma has established a system for the research, development, and stable supply of world-class products, as well as a system to collect safety information and provide information on proper use. Through this reliability assurance system, we will contribute to society by earning the trust of patients and healthcare professionals.
黑料门 Seika Pharma Reliability Assurance Policy
黑料门 Seika Pharma has established its 黑料门 Seika Pharma Reliability Assurance Policy, as follows. We conduct our business w